AI for growing independent insurance agencies
She follows up with new leads and quotes, and helps your team work the clients you already have. Your people stay in control.
Built by an insurance agent. Learn more
These are some of the most common jobs agencies give Aria. Your Mach 5 system can also be configured for additional follow-up, campaigns and client communication.
Answer missed calls
Aria answers when your team cannot, collects the caller's information and books the appropriate next step.
Follow up with new leads
Aria calls, texts and emails new prospects, asks qualification questions and books interested people on your calendar.
Follow up after a quote
After your team sends a quote, Aria sends friendly text and email reminders until the prospect responds or schedules time.
Work your existing book
Mach 5 helps identify clients who may be ready for a coverage review. Aria can contact selected clients and return interested opportunities to your team.
Start with the jobs your agency needs most. Add more as your team and strategy evolve.
See everything Mach 5 can doMach 5 can take the place of a separate CRM, business phone, AI receptionist and sales follow-up tools. You keep the AMS you already use.
Product names and logos are the property of their respective owners and are shown for comparison.
Upload a spreadsheet from your AMS. Within 48 hours you receive a report of possible next conversations. Your team decides what to work.
Learn more about Book X-Ray
It does not replace your AMS. Start with a spreadsheet export. NowCerts can connect live. AgencyZoom can connect through Zapier.
Your team stays in control. Aria hands off when a person is needed. She does not give licensed insurance advice or independently bind coverage. See services for more detail.
Mach 5 is tested inside that live agency before it is offered to another shop. That is why the product speaks insurance, not generic software.
Read the full story"The AI voice agent alone paid for itself in the first month. I'm not missing calls anymore and my close rate went up because leads are getting worked immediately."
"I was spending hours following up with leads manually. Now the system handles it and I just show up to sell."
"What sold me is that Darren runs his own agency on this exact system. He's not just selling software, he's showing you what actually works in the real world."
No. Your AMS is the system that stores your client records. Mach 5 works next to it. It does not replace it.
No. Aria handles routine calls and follow-up so your licensed people can stay on the conversations that need them.
Yes. Aria is Mach 5's AI teammate. She uses a natural, conversational voice. She does not pretend to be a human insurance agent.
Mach 5 uses an outbound calling system configured for your agency. Aria can ask the questions your team chooses, collect information, and book time with the right person.
Your team receives an alert and a transcript after a connected call. If the person needs licensed advice or personal attention, Aria hands the conversation to a person.
Yes. After your team sends a quote, Aria can send friendly text and email reminders until the prospect responds, books time, or asks not to be contacted.
No. Mach 5 works the book you already own and the leads you already have. It is not a lead vendor.
You send a spreadsheet export of your client list. Within 48 hours you receive a report of possible cross-sell, retention, and dormant-client conversations. It identifies possible next steps. It does not guarantee quotes or written premium. Learn more
Yes. Your agency controls the questions, the message wording, when follow-up starts, and how often it repeats.
Most agencies are live in 7 to 10 business days. Texting registration sits outside that window and depends on carrier approval.
Book files are used to produce the X-Ray and to set up approved follow-up. Mach 5 does not sell agency data. Delete-on-request is available. Learn more
Base is $247 per month, Core is $397 per month, and Scale is $597 per month. All plans have a 90-day minimum, then continue month to month. Usage fees vary with call, text, and email volume. See pricing
Two clear paths. A 30-minute working demo, or a scan of the book you already own.
Medicare agencies have a separate path. Deeper reading: The State of the Unworked Book and AI receptionist vs answering service.