What's included in the setup?
Setup is included at no extra cost. We handle everything: CRM configuration, AI voice agent training, workflow automation builds, campaign creation, and integration with your existing tools. No setup fee, no surprise charges — just your monthly subscription.
What's the 90-day commitment?
All plans require a 90-day minimum commitment. You still pay monthly — there's no lump sum upfront. After 90 days, your plan continues month-to-month at the same rate and you can cancel anytime. The 90-day window gives us time to build, launch, and optimize your system so you see real results.
Can I upgrade later?
Yes — upgrade from Base to Core or Core to Scale anytime. Scale includes five done-for-you campaigns (Renewal, Cross-Sell, Win-Back, Onboarding, Referral), a landing page, full AMS integration, and 4 AI voice agents — over $1,800 in value that Core customers would need to buy separately. Most agents start on Core and upgrade within 3–6 months.
How fast can I be up and running?
Most agents are fully live within 7–10 business days. Your CRM and pipeline are active the same day you purchase. From there, our tech team handles A2P registration, email routing, and calendar setup while we build your custom AI agents and campaigns. Two training calls get your team up to speed, then we monitor and optimize for 30 days.
What's the difference between Built-In AI and AI Voice Agents?
Base includes built-in Conversation AI (handles text/SMS conversations) and Voice AI (answers inbound calls). Core and Scale add our custom AI Voice Agents — purpose-built voice agents trained on your agency's scripts, with advanced features like outbound calling, live transfer, and multi-campaign management.
Do you work with captive and independent agents?
Both. We have Farmers, Allstate, and State Farm agents alongside independents. The platform is flexible enough to work within carrier compliance requirements while still giving you a competitive edge.